Customer Service

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GLASS OFFICE PARTITIONS - CONFIGURE & BUY ONLINE

Instant online price in seconds • Made to your exact opening size • 7-day UK delivery

✓ Channels ✓ Glass ✓ Door Ironmongery

Need help? Call 0800 772 3992 or email sales@nationalglasspartitions.co.uk

Customer service

Straight answers before and after you order

Configure and buy a made-to-measure glass partition online, or speak to our team for practical help with products, measurements, ordering and delivery.

1

Choose your partition

Use our online calculator to select the glass, channels, finish and door arrangement for your opening.

2

See an accurate price

Your configuration produces an accurate price and the materials required, rather than an enquiry form or an estimate.

3

Buy immediately

Place the order and pay online when you are ready. If anything is unclear, contact us before ordering.

UK mainland delivery

Delivery charges and lead times

Delivery is charged per order. The price depends on whether your order contains glass.

Orders with glass

£120 including VAT

Complete made-to-measure glass orders are normally delivered in seven working days. The delivery date is confirmed for each order.

Orders without glass

£29 including VAT

Next-working-day delivery is available when ordered before 12pm, excluding door frames.

Door frames

Pull handle with no strike plate:
7 working days.

Lever latch handle with strike plate:
7–10 working days.

Please note:Delivery to remote areas may incur a surcharge. Contact us before ordering if you would like us to confirm delivery to your postcode.

Preparing for a Glass Delivery

Your planned delivery date will be confirmed for each order. Glass is delivered kerbside and is not palletised, so at least two capable people must be available to unload the panels from the vehicle.

Before delivery, clear the access route and prepare a safe storage position using clean timber blocks or suitable supports. Handle the panels carefully and protect the glass edges and corners from knocks. If access to the site is restricted, contact us before ordering so we can discuss the delivery.

Before placing your order

  • Check all measurements, glass specifications, finishes and door choices carefully.
  • Glass cannot be cut, drilled or resized after it has been toughened.
  • Use our glass partition fitting guide for practical measuring and installation information.
  • If you need help choosing compatible components, contact us before ordering.

When your order arrives

  • Check the packaging and products when they are delivered.
  • Report anything damaged or missing promptly.
  • Keep the packaging and take clear photographs.
  • Send us your order number and photographs so we can investigate.

Warranty and product support

Partition hardware is covered by a two-year warranty from delivery. Glass is not covered for accidental damage. Toughened glass with a manufacturing fault would normally fail before delivery. This does not affect your statutory rights.

Need help?

Contact our team

Monday to Friday, 08:30–17:30

Glass is delivered kerbside on the confirmed delivery date and is not palletised. At least two capable people must be available to unload the panels from the vehicle. Before the delivery arrives, clear the access route and prepare a safe place to stand the glass on clean timber blocks or suitable supports. Handle each panel carefully and protect its edges and corners from knocks. Our glass partition fitting guide contains further handling and installation guidance.